Hello! My name is

Crystal Klarich

Designing is my passion

I have been a designer in some form for nearly the last 20 years. I started in graphic design, which morphed into instructional design. Graphic design gave me the tools and knowledge I needed to craft a project, but instructional design taught me how to design the content within it. A beautifully designed project will not be effective if the content is lacking and, conversely, a poorly designed project with perfect content can be just as ineffective. My goal is to find a balance between the aesthetics and the content to deliver a course that meets the needs of both the client and their students.


My background is in instructional, graphic, and web design, project management, and writing. I work well on my own or collaboratively in both remote and face-to-face settings. I am quick to learn and excel, organized and detail oriented, and am able to maintain strong working relationships with SMEs and customers.


  • Articulate 360: Storyline and Rise
  • Microsoft: Word, Excel, PowerPoint, Outlook, Teams, OneNote, and Whiteboard
  • Techsmith: Camtasia and Snagit
  • Adobe: Captivate, Photoshop, Illustrator, InDesign, Audition, Premiere, DreamWeaver, Acrobat, and Connect
  • Corel Draw
  • Audacity
  • Webex

LMS and Misc. Systems

  • Cornerstone
  • Docebo
  • Workday Learning
  • NovoEd
  • Jira
  • Confluence
  • Panopto
  • Moodle
  • Respondus
  • SharePoint
  • Salesforce


Currently, I work for First American Title and am not looking for any additional projects.

Here is a list of my past experience:

Schweitzer Engineering laboratories

Lead Instructional Designer | 2014 – 2021
Collaborated with engineers and other subject matter experts (SMEs) to develop high-quality instructor-led training, eLearning courses, and media such as video, audio, animations, and job aids. Software used includes: Articulate 360, Camtasia, Adobe CC, Microsoft Office, and more. Developed and maintained the instructional design model and processes to best serve customers and remain compliant with our IACET accreditation.

Learning Management System (LMS): Led the implementation team for Cornerstone, trained staff on usage, acted as primary administrator, and collaborated with teams across the company to maintain standards in security, web design, and integrations with other systems.

Customer Support: Interfaced with customers for troubleshooting eLearning and LMS questions, tailoring SCORM publishing settings for eLearning on various customer LMSs, moderated web conferences and webinars, and assisted with hospitality when attending a class.

Leadership: Managed department interns, mentored associate designers, and assisted/trained other staff as needed.

St. Louis College of Pharmacy

Academic Technology Instructional Designer | 2013 – 2014
Created dynamic instructional media to train the faculty, staff, and students. Mentored fellow designers in various software, instructional methodologies, and LMS (Moodle) management. Assisted faculty members in LMS development, flipped classroom theories, and the creation of instructional media.


Assistant Graphic Designer | 2011 – 2013
Collaborated with sales reps and engineers to design customer renderings for scoreboards, signs, and message boards using Corel Draw. Updated the company web page and corporate literature using the Adobe suite.

Vision Service Group

Web Integration Developer | 2008 – 2009
Used InDesign, DreamWeaver, and XMPie to prepare marketing documents for variable data and upload to web. Spearheaded the successful implementation of a high-priority client’s storefront and material on schedule.

Schantz & Sons, Custom Manufacturing

Graphic Coordinator | 2005 – 2006 and 2006 – 2008 on a freelance basis
Collaborated with customers and engineers to design signage for trailers using the Adobe suite and Corel Draw. Operated the large format vinyl printer and plotter and applied all vinyl wraps using both wet and dry application methods. Designed and maintained both company web pages and corporate literature.


I am a lifelong learner and seek out professional development through various organizations. Education and continuous improvement is vital to this field. Here are the colleges I have attended and the organizations that I am a member of.

Southern Illinois University at Edwardsville

Master of Science in Education: Instructional Technology with an emphasis in Interactive Multimedia Technologies
2011 – 2013

Western Illinois University

Bachelor of Science: Graphic Communication with a minor in Instructional Technology and Telecommunication
2000 – 2005


Creative Input LLC

I am partnered with the fabulous Jamie Green of Creative Input to help design products to support her communication training. If you are interested, feel free to check out the shop.